Click here for information on how to access the Stratus Client Supportal
Welcome to Stratus Support:
Once our clients are benefitting from our solutions in a live environment we provide telephone, remote login and on-site support.
This ensures both the users and the software continues to be responsive with your changing business needs.
Stratus have a dedicated and highly skilled support network available between 9am-5pm, Monday to Friday to help you get the best out of your MYOB Advanced or MYOB Exo business solution.
Contact Support Via TeamViewer
Clicking on the Stratus Remote Support button (Connect to TeamViewer) creates a secure connection between your PC and your Stratus' Support Consultant.
This application enables us to see and interact with you in real time – this results in a faster support resolution.
You will be prompted with a basic installation wizard that doesn’t require administrative permissions or, if you prefer, your Stratus Support Consultant can talk you through this process.
Stratus Support Team can:
Read about Stratus Support Services for clients.
Stratus Hints & Tips for clients:
The Stratus Support Team have worked tirelessly to document the most common queries into easy to follow guides for Stratus clients. Click on the link to either download or request a Stratus Support "How to" guide. As always, if you have any queries, we are easily contactable and ready to help: